Shipping Policy
We aim to make your shopping experience as smooth and reliable as possible.
Order Processing
Orders are typically processed within [1–3 business days] after payment is confirmed.
Orders placed on weekends or public holidays will be processed on the next business day.
Once your order has shipped, you will receive a shipping confirmation email with tracking information.
Shipping Time
Estimated delivery times are:
- Standard Shipping: [3–7 business days]
- Expedited Shipping: [2–3 business days], where available
Delivery times are estimates and may vary due to carrier delays, weather conditions, holidays, or other circumstances beyond our control.
Shipping Rates
Shipping costs, if applicable, will be calculated and displayed at checkout before payment.
We may offer free shipping on qualifying orders or during selected promotional periods.
Shipping Address
Please make sure your shipping address is complete and accurate before placing your order.
If you need to update your shipping address, please contact us as soon as possible. Once an order has been shipped, we may not be able to change the delivery address.
Lost, Delayed, or Damaged Packages
If your package appears to be lost, significantly delayed, or arrives damaged, please contact us at support@djontier.com with your order number and relevant details.
We will work with you and the shipping carrier to help resolve the issue.
Contact Us
For any questions regarding shipping or delivery, please contact:
Email: support@djontier.com